The Terms of Service Agreement

The Terms of Service Agreement

Thank you for visiting TrendForce's website (hereinafter referred to as "the Website"), which is owned and operated by TrendForce Corp. (hereinafter referred to as "TrendForce"). Your use of the Website, including but not limited to all texts, data, information, materials, software, audio recordings, videos, and graphics contained or provided through it in any form or media, as well as all services that may be provided in conjunction with it, is subject to the terms and conditions of this Terms of Service Agreement (the "Agreement"). The services provided by the Website, including all information and services, are also subject to the Agreement. In order to protect your rights, please carefully read and understand the following terms.

1. Acceptance of the Terms of Service Agreement

1) By accessing the Website or using any services provided by the Website, you acknowledge and agree that you are bound by the terms and conditions outlined in the Agreement. Please note that some services may be subject to additional rules, policies, and terms, which will also apply to you when you use those services. These additional conditions are incorporated into the Agreement by reference. In case of any inconsistencies between the Agreement and any additional posted conditions or separate usage terms, the provisions of the additional conditions and/or separate usage terms will take precedence over the terms in this agreement.
2) The Website may modify the terms and conditions of this agreement at any time. It is your responsibility to regularly check this section and review any such changes. If you use the Website after any such changes have been made, you indicate your acceptance of the changes and your agreement to be bound by them.

2. Description of Services

1) The content provided on the Website, including but not limited to published reports, reviews, forums, and prices, is based on information that has been accurately gathered and represented. The Website has the final right to interpret the services provided.
2) The services and information of the Website are available and provided through the internet. It is your responsibility to have the necessary equipment and pay for any fees that will enable your access to the internet.

3. Subscription

The Website only grants you a limited, personal, non-commercial, non-exclusive, and non-transferable right to use this service, subject to the constraints outlined in the Agreement

4. Protection of Children and Adolescent

It is important to note that there is inappropriate content on the internet, such as depictions of pornography and violence, which can cause harm to children and adolescents both mentally and physically. To ensure the safety of children and adolescents when using the internet and to avoid violating their privacy, parents (or guardians) should fulfill the following obligations.
1) Please review the privacy policy of any website before providing personal information. It is important to remind children and adolescents not to disclose any personal information about themselves or their family members (including names, addresses, phone numbers, email addresses, photos, credit card numbers, etc.) to anyone on the internet. Additionally, it is important to remind them not to accept gifts from strangers online or accept invitations through emails, messaging apps, etc. to meet strangers in person.
2) It is important to carefully select appropriate websites for children and adolescents to browse. Children under 12 years of age should always be accompanied by their parents or guardians when using the internet. Adolescents between 12 and 18 years of age should also consider obtaining consent from their parents or guardians before going online.

5. General Rules of Conduct

By using the services provided by the website, you agree to abide by all applicable laws and regulations. You must also adhere to the following rules of conduct:
(a) You are required to comply with the laws and regulations of the Republic of China (Taiwan).
(b) You are required to comply with all related network services agreements, regulations, and procedures.
(c) You are prohibited from using the service for any unlawful purpose.
(d) You are prohibited from using any devices, software, or methods to interfere with or attempt to interfere with the normal operation of the Website.
(e) You are prohibited from attempting to intrude or force an intrusion into the servers of the Website without obtaining prior permission from the website. Additionally, you are not allowed to use any data contained in the servers of the Website without obtaining prior permission from the Website.
(f) You are prohibited from restricting or interfering with another member's use and enjoyment of the services provided by the Website.
(g) You are required to promptly inform the website of any unauthorized or illegal use of user accounts or any breach of security related to the Website.

6. Proprietary Rights

1) The services and content provided by the Website (including, but not limited to: texts, photos, graphics, images, charts, sounds, flash animations, videos, audio recordings, trademarks, etc.) are owned by the website or other relevant rights holders in accordance with the law. They are protected by laws governing commercial image, copyright, trademark, fair trade, and all other intellectual property rights.
2) You are prohibited to do the followings without obtaining an express prior written consent from the Website and its legal owner: (1) reproducing, modifying, or creating derivative works from the content provided by the Website and the related services; and (2) displaying, performing, publishing, broadcasting, distributing, disseminating, or circulating the content provided by the Website and the related services. You are also not permitted to engage in any of the aforementioned actions through any data mining programs, web crawlers, or similar data collection tools, or engage in actions such as sublicensing, transferring, selling, or lending without obtaining an express prior written consent from the Website and its legal owner.
3) Under authorized use, if you modify, reproduce, publish, or disseminate the content of the website, you are required to include a notice indicating that the Website is the source of the material. The notice should include the name of the Website and the URL address of the webpage of the Website from which you have accessed the said content.

7. Advertisements

If there are advertisements disseminated or published on the Website, the texts, images, animations, sounds, images, videos, audio recordings, or other descriptions of goods or services displayed in the advertising content are provided by the respective advertisers or advertising agencies. Regarding the advertising content, the Website respects the rights of the advertiser or advertising agency and does not review the content of the advertisement. You should judge the accuracy and credibility of the advertisement yourself, and the Website does not make any guarantees regarding such advertisements.

8. Links

All links provided on the Website or related web pages for all of TrendForce's services may link to websites of other individuals, companies, or organizations. TrendForce does not guarantee the truthfulness, completeness, timeliness, or credibility of the products, services, or information provided on the websites of such individuals, companies, or organizations being linked to. Furthermore, such individuals, companies, or organizations do not necessarily have any employment, delegation, agency, partnership, or similar relationship with TrendForce.

9. Indemnification

You hereby agree to indemnify and defend the rights of the Website, its other users, and third parties related to the operation of the Website. You are responsible for any and all damages or liability incurred to the Website or any third party, resulting from your violation of relevant laws, regulations, or any of the terms under the Agreement arising out of your use of the services.

10. Disclaimer of Warranties

1) The Website and TrendForce do not provide any expressed or implied warranties for the content and services provided by the Website, including but not limited to, merchantability, fitness for a particular purpose, and non-infringement of the rights of others.
2) The Website does not guarantee or warrant the following:
(a) that the content and services provided meet your requirements;
(b) that the content and services provided are error-free, faultless, without defects, timely, complete, safe, secure, reliable, and unaffected by outside interferences;
(c) that the data and information provided through the use of the services provided are accurate, up-to-date, complete, reliable, safe, secure, suitable for a particular purpose;
(d) and that the data and information provided through the use of the services provided do not infringe the rights of others.
3) The services provided by the Website are intended for your reference only. The Website will not be responsible for any investment decisions, purchasing decisions, transaction activities, damages, or other losses resulting from the use of the Website or the information contained therein.
4) If you engage in the buying or selling of goods or services or any other transactional activities with another vendor or user on the internet through the Website, the contractual relationship is between you and the other vendor or user. The Website does not intervene or participate in such activities. If there are any defects or disputes related to the goods or services, please contact the vendor or user directly to resolve them. The Website and TrendForce do not assume any warranty or liability for such issues.

11. Disclaimer of Liabilities (Hold Harmless)

1) Under no circumstances will the Website and TrendForce be held liable to the user or any third party for any direct, indirect, special, or consequential damages (including but not limited to lost time, lost money, and lost goods or assets), whether such damages are anticipated or unforeseen, with respect to the use of the services provided by the Website.
2) The Website may temporarily suspend some or all of its services in certain situations. The Website will not be held liable for any direct or indirect damages to the user resulting from the suspension of its services or services failing to operate normally. The situations where the Website will not be held liable for the aforementioned damages to the user include:
(a) the relocation, replacement, or maintenance of the computer systems and other types of equipment that sustain the operation of the Website;
(b) the interruption or suspension of services or the disruption to services caused by a force majeur event (an event beyond control of any party) such as hardware malfunction, breakdown of the communication network, power outage, software malfunction, natural disasters, act of God, restriction imposed by the government, civil disturbances, etc.;
(c) and the user engaging in activities that violate the terms of the Agreement or contravene government laws and regulations.

12. Modification, Interruption, and Termination of Services

Due to the special nature of online services, you agree that the Website has the right to change, interrupt, or terminate part or all of its online services at any time.

13. Legal Jurisdiction

The establishment, enforcement, interpretation, and resolution of disputes under these terms of the Agreement will be governed by the laws of the Republic of China (Taiwan). The Taipei District Court in Taipei City, the Republic of China (Taiwan), will be the court of competent jurisdiction of first instance.

14. Other Terms and Conditions

1) The terms and conditions listed herein constitute the entire agreement between the parties relating to you and the Website, and supersedes any and all other agreements, whether oral or in writing, with respect to the Website.
2) If any provision in the Agreement, in whole or in part, is invalid or unenforceable under applicable law, the remaining provisions will remain in full force and binding.
3) The subheadings of the Agreement are written for ease of comprehension and do not define, limit, explain, or describe the scope or boundaries of the terms.

15. Contact

Should you have any inquiries or suggestions about the Agreement or the Website, please contact us at our customer service email.

16. TrendForce Corp. reserves the right, in its sole and absolute discretion, to modify, update, and interpret the Agreement at any time.

17. The Agreement that includes the above terms and conditions were published and became effective on May 1st, 2023.

The Terms and Conditions for Using Paid Content Service

1) Before confirming a subscription to the Paid Content Service provided by TrendForce Corp. (hereinafter referred to as “TrendForce”) through a website operated by TrendForce (hereinafter referred to as “the Website”), please read the following terms and conditions carefully. When you become a member and begin using the Paid Content Service, you indicate that you have read, understood, and agreed to the following terms and conditions.

2) TrendForce reserves the right to modify the paid content service at any time without notice. Please regularly visit the Website to view the latest information about terms and conditions of the Paid Content Service. The newly revised terms and conditions will take effect immediately upon announcement on the Website and will replace the previous version. If you as a member continue to use the Paid Content Service after the revision and announcement, you indicate that that you have accepted the revised terms and conditions and agreed to be bound by them.

3) You understand and agree that the paid content service is excluded from the application of Article 19-1 of the Consumer Protection Act of the Republic of China (Taiwan). As a member, you understand and agree that there is no unconditional right to cancel and refund the Paid Content Service within seven days. Therefore, it is advised that you make a careful evaluation of the Paid Content Service before proceeding with the subscription or purchase.

4) When purchasing services from the Website, you must pay in full. By ordering and authorizing payment for a service, you are completing a single transaction. During the service or subscription period, you have the right to access the subscribed content online. This right to online access will terminate when the service period ends. TrendForce does not offer refunds or accept returns for completed transactions, but you have the right to cancel your subscription. If you choose to cancel, the cancellation will take effect after the end of the current service period.

5) If the Website intends to make changes to the content, scope, pricing, or billing scheme of the paid content service, it will notify members in advance. The new plan or updates will take effect in the next service period, and members can choose whether to continue using the service or cancel their subscriptions.

6) The subscription to “DataTrack” that is a Paid Content Service of TrendForce and provided through the Website is automatically renewed. After you as a member have confirmed your purchase of a DataTrack subscription, the payment for the subscription will be made using the personal credit card information that you have provided. By confirming the purchase, you also agree that you will use the same credit card information for the payments for the automatic renewals of the subscription in the future. You can log in and go to “Member Center” → “DataTrack” → “List of Purchased Membership Plans” to end automatic subscription renewal, cancel the subscription, or change the plan.

(a) If you choose to change the existing plan and upgrade to a higher-priced plan, the payment for the upgrade will be immediately deducted; and after deducting the amount from the existing plan, you will be upgraded to the higher-priced plan, and the service period will also be adjusted in accordance with the new plan.

(b) If you choose to change the existing plan and downgrade to a lower-priced plan, the change will take effect on the next payment date; and the existing plan will be maintained until the next payment date.

7) If you as a member cannot accept the existing plan, the notified or potential future changes to the plan, or these terms and conditions, you may cancel your subscription in accordance with the related provisions outlined herein. The subscription can be cancelled by logging into your member account and cancelling the subscription to the Paid Content Service. Once the cancellation is confirmed, your membership status will change to "free member" at the end of the current service period.

8) You as a member agree to use the Paid Content Service only for personal use and will not transfer the right to use it to any third party without an express prior written consent from the Website or TrendForce. You are not permitted to electronically disseminate the paid content from the Website or the other affiliated websites operated by TrendForce through email, electronic bulletin board, or any other form of communication. If you provide the Paid Content Service to a third party for private use, TrendForce has the right to immediately terminate your subscription.

9) TrendForce reserves the right to intermittently modify the features and products included in the Paid Content Service, including but not limited to adding new features or products and modifying existing ones. Any newly added features or products will also be subject to these terms and conditions. You as a member acknowledge and agree that the Paid Content Service includes features such as advertising and notifications that are necessary for the provision and maintenance of the service.

10) TrendForce will issue an invoice, proof of purchase, or receipt for every transaction in compliance with relevant laws and regulations. Citizens of the Republic of China (Taiwan) and organizations registered in the Republic of China (Taiwan) can check the e-invoice platform operated by the Ministry of Finance of the Republic of China (Taiwan) 24 hours after the invoice is issued. Members from outside the Republic of China (Taiwan) can download their invoices from the "Member Center." Physical copies of invoices, proofs of purchases, or receipts are not provided by TrendForce or the Website. If members require a (triplicate) uniform invoice, cash register receipt, or invoice with the tax ID number (unified business number), they must specify and fill in the relevant information such as invoice title and tax ID number when purchasing.

11) If you have any questions about the plan, fees, payment mechanism, payment account, or other information related to the Paid Content Service you have purchased, please first confirm your account information and refer to the Terms of Service Agreement for guidance. If you still have concerns, please contact our customer service email at , and we will reply to you as soon as possible.

Get in touch with us